Terms and Conditions
About us
Sunflower Scotland SCIO is a registered Scottish charity, number SC052092 (“we”, “us”, or “our”).
You can access The Scottish Charity Regulator’s (OSCR) page on Sunflower Scotland.
Our registered address is 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom. The office can accept letters. Please note that the office does not accept goods or parcels. If you would like to send any physical items please contact us via the web form or email (contact@sunflowerscotland.co.uk) and we will advise the best address.
Our Charitable Purpose
The purpose of Sunflower Scotland SCIO is to save lives and to provide relief to those Ukrainian people who suffered from Russia’s aggressive invasion in Ukraine.
To achieve its purpose, our organisation undertakes:
(a) to provide humanitarian relief aid to vulnerable people in settlements near the front line and de-occupied territories, where homes and civilian infrastructure are severely damaged;
(b) to provide relief aid to deprived children and fostering families;
(c) to provide medical equipment and supplies to Ukrainian hospitals;
(d) to help save lives at the front line by providing medical supplies, ambulances and means of evacuation;
(e) to source humanitarian aid locally in Ukraine as much as is reasonably practical, in order to support the country’s economy.
Report on our works
We provide detailed on-going reports on our works in Scotland and in Ukraine. Please check our News and Reports page for the latest updates. Our statutory Annual Accounts are verified by an independent examiner, and submitted to the Scottish Charities Regulator (OSCR). We provide a copy of our Annual Accounts for the public on the Annual Accounts page.
Donations
We raise donations via this website (https://sunflowerscotland.co.uk), as well as via the JustGiving.com. To comply with the Scots Charity law, we collect certain personal details from the donors. Please check our Privacy Policy for details about how we collect and store your personal data.
Charity Shop
In order to raise donations, we sell branded merchandise, such as T-shirts, caps, mugs and other similar items, via our online Charity Shop (https://shop.sunflowerscotland.co.uk/). 100% of all the profits we receive from this activity are used to fund our charitable projects to support Ukraine.
We use Shopify to run the Web Shop. They display the products, and collect the payment from you, via a secure encrypted connection. Important: we do not have access to your card details.
We use “Gelato” (https://www.gelato.com/), a 3rd party provider to manufacture and fulfil (despatch) the order to you. The merchandise is “made to order”, after you placed an order online.
Returns and Refunds
We have a 30-day return/refund policy: if you changed your mind or if there is any issue with the product quality, please let us know by email at shop@sunflowerscotland.co.uk within 30 days from the date of receiving your order.
We will email you return instructions. After receiving the goods, we will issue a full refund.